Pixelvate SecurePay supports both Bangladeshi (BD) local payment options and international payment methods. Local BD options include all major Bangladeshi banks\' Online Banking (e.g., MFS, Mobile Financial Services like bKash, Nagad) and Bank Car...

Pixelvate SecurePay utilizes industry-standard encryption (SSL/TLS) and compliance measures (like PCI DSS for card processing) to ensure your payment details are protected. We do not store sensitive payment information directly; all processing is ...

All your service invoices and payment initiation links are available in your dedicated client portal at portal.pixelvate.com. Simply log in, navigate to the \...

If your transaction status shows as failed but the amount was deducted, please do not attempt the payment again immediately. The amount is typically reversed by your bank within 1-5 business days. If the amount is not reversed within 5 business da...

Yes. After a successful payment:  You will see instant payment confirmation  Your invoice status will be updated automatically  A payment receipt or invoice will be available in the Client CRM  Email & SMS notifications may...

Pixelvate does not typically charge an additional fee for using the gateway itself. However, depending on the specific payment method you choose (especially international gateways like PayPal or local MFS providers), the third-party provider might...

Payments made through local bank gateways and mobile finance services are usually instant. For international gateways (Payeer, Payoneer, etc.), the payment confirmation may take up to 24 hours. Your service status will be automatically updated in ...

After completing the payment, you will receive a confirmation email. Additionally, you can log into your client portal at portal.pixelvate.com and check the \...

For security and compliance, when you choose a specific payment method (like a bank card or MFS service), you are securely redirected to the official page of that bank or payment provider to enter your credentials. This ensures your sensitive fina...

Yes. After a successful payment:  You will see instant payment confirmation  Your invoice status will be updated automatically  A payment receipt or invoice will be available in the Client CRM  Email & SMS notifications may...

For any payment-related questions or issues, please contact Pixelvate Support through: Support tickets in portal.pixelvate.com Official Pixelvate communication channels Support ...

No. Pixelvate SecurePay is strictly limited to existing Pixelvate clients. It can only be used to pay invoices or purchase services and products offered by Pixelvate....

Yes. In some cases, clients may pay directly via a secure payment link provided by Pixelvate. However, all billing details and payment records will still be stored and visible in the Client CRM at portal.pixelvate....

Transaction fees depend on the selected payment method and gateway provider. Any applicable fees will be clearly displayed before confirming the payment....

Pixelvate SecurePay supports BDT and multiple international currencies, depending on the invoice and selected gateway. Currency options are shown automatically during checkout....

Yes. For eligible invoices, Pixelvate SecurePay allows partial payments or advance payments, subject to Pixelvate’s billing policy and invoice configuration....

Most payments are verified instantly.In some cases (such as bank transfers or certain international gateways), verification may take a short processing time before the invoice is marked as paid....

If a payment is made to the wrong invoice, please contact Pixelvate Support immediately through the Client CRM. Our team will review and assist based on Pixelvate’s billing and adjustment policies....

Payments cannot be reversed automatically once completed. Refunds or adjustments, if applicable, are handled according to Pixelvate’s refund and service policies....

All official payment instructions are provided through: Pixelvate invoices The Client CRM at portal.pixelvate.com Official Pixelvate communication channels Pl...